As a leading stairlift installer and supplier, it naturally follows that a high proportion of our customers will be over 70 or have a long standing medical condition. Both of these factors render individuals at increased risk from the current Coronavirus pandemic and subject to the current official advice on social distancing.
Please be assured, we are taking this situation very seriously and doing everything within our power to minimise any risk to our valued customers and staff.
If you are looking to purchase a stairlift, we will continue offering the same high levels of customer service, while also exploring all options to limit person to person contact with our customers.
If you already own an Avon Stairlift, you can continue to contact us by phone, email or via our website with any queries. If your stairlift develops a fault, there is a good chance it can be rectified remotely using the digital diagnostic display which is standard on all our stairlifts. It enables us to understand what the problem is and how to fix it. In many cases this is possible without the need to send someone to your home.
If it is necessary for an Avon Stairlifts representative to visit your home (to survey your staircase, install a stairlift or carry out a repair) he will observe strict hygiene protocols. This includes regular use of hand sanitiser products, eliminating physical greetings such has hand shakes and frequently cleansing all equipment. All of our staff are temperature checked twice daily, wear disposable gloves and face mask.
You can expect our employees to limit their time in your home to the minimum necessary and to remain some distance from you while they are there. In most cases you wont need to be in the same room.
All Avon Stairlifts employees have been instructed to self-isolate immediately if they experience any symptoms of the Coronavirus and should not come into contact with customers and other employees.
We stock over 200 reconditioned stairlifts
We urgently require stairlifts
We offer a fast, efficient and competitive service
24/7 call out service for all customers
"Really refreshing company to deal with. The owner carried out the survey, the son and brother in law fitted the new stairlift next day, excellent service from start to finish."
Anne Marie Osborne
"I fully recommend Avon Stairlifts from initial enquiry to installation in less than 24 hours. Lovely engineers even changed my landing light bulb. Many thanks."
"Dear Kevin I can't thank you enough for the wonderful service you provided, the chair lift has transformed my life."
"Thank you for the stairlift hire while I recovered from my hip operation. It was so helpful and the grandkids loved it. Would recommend you to all my friends."
"To Kevin Martin and Frazer the hospice gave us a list with a few stair lift companies on it. Of all the quotes we got yours was not only the best by far but you stood out with your honest approach. I know we didn't need it long but it gave my mother some quality of life. Thank you."